Shipping Policy

Planning for your delivery

Our store serves customers in the United States. Enter your complete delivery address at checkout to see the shipping options and charges available for that destination. Review the final total before submitting payment.

Preparation comes before transit

After payment authorization succeeds, normal order preparation takes approximately 1–2 business days. Once the package ships, estimated transit is a separate 4–6 business days. Neither estimate is a guaranteed arrival date. Business days exclude weekends and applicable holidays.

Carrier disruption, seasonal volume, weather or an address issue can extend delivery. If a timing concern affects your order, ask us to look into its progress.

Address details and tracking

Check the street number, apartment or unit, city, state and ZIP code before ordering. Tell us promptly if something is wrong; a correction may no longer be possible once fulfillment is underway. Use the tracking details supplied for your shipment to follow carrier updates. A label can appear before the carrier records its first scan.

When a package needs attention

For stalled tracking, a suspected lost shipment or a delivery scan without a package, email hadilmubarak628@gmail.com with your order number, checkout email, tracking number and a brief account of the issue. Check the delivery location and with other household members while we review the available information.

If the parcel or its contents arrive damaged, keep the packaging and photograph both the damage and shipping label. Report damaged, defective, incorrect, incomplete or materially misdescribed goods within 30 calendar days after delivery under our Refund Policy. An investigation may require carrier information; it does not remove any consumer rights that apply to your order.